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JessT
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Allow me to step in to continue helping you, PTP77.

 

Yes, you are correct as long as you selected All products and services in the Products and services field. Otherwise, the 10% markup will only apply to the product type or the list of individual products you chose.

 

 

If the conditions of your price rule are similar to my sample but don’t add 10% markup to transactions, it’s best to contact our QBO Support again to investigate it further. You can reach them in the morning when the chat or call volume is low.

 

I can see that my colleagues have shared references about the price rule. If you want to see more articles for QBO, just go to the main QuickBooks Support page and click More topics.

 

I'm just right here if you have any other follow-up questions. Take care and have a good one!

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