Thanks for joining us here today, @klangefeld.

I have some information about the Resolve Difference feature. While this option will help resolved your transaction fees, you'll want to contact our Customer Care Support. This way, we can add your account to the list of affected users. You will be notified via email on the updates of the resolution status.

Here's how to reach out:

1. Go to Help at the top.
2. Tap the Search tab, and then select Contact Us.
3. In What can we help you with?  box enter Resolve Payment Difference.
4. Click Continue.
5. Choose either Chat with us or Callback.

Meanwhile, you can add the fees to the transactions manually as a workaround. Just edit the transaction and enter the fees as a line item. See attached screenshot below.

Also, you can add the fee during reconciliation. See this guide for details: Reconcile in QuickBooks Online.

Feel free to browse this link in case you need help with bank-related tasks. It has our general banking topics with articles: Find help with bank feeds and reconciling accounts.

Reach out to me again if you still have questions or concerns with invoices or fees. I'll be right here for you. Take care and have a nice day ahead.