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Let's transfer credit from one customer to another customer.
The first step is to create a clearing account. You will use this to move money from one account to another account when you cannot move the money directly.
Next is to create a journal entry to move the credits from one customer to another.
Here's how:
Then, you can link the payment or credit to the journal entry. Follow the steps below for your guide:
Once done, you create a JE to move the credit from the clearing account to another customer.
Finally, you can apply the credit to the unpaid invoice. Here's how:
Feel free to read this article for more details on how to transfer customer credit: Transfer customer credit from one job to another in QuickBooks Desktop.
For tips and related articles in the future about the "How Do I" steps in QuickBooks Desktop, visit our QuickBooks Community help website for reference.
Reach out to me with whatever questions you may have about transferring credits or anything QuickBooks. It's my pleasure to assist you. Have a good one.