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Buy nowI appreciate you for getting back to us, @Robert0618. I'm here to further guide you as to how you can get your reports to print without zero balances using QuickBooks Desktop (QBDT).
Yes, you're correct. You don't need to upgrade to get the reporting data you need with the current QuickBooks version you have. With QBDT, you can filter your reports (i.e., Sales and Customers & Receivables) not to show the zero customer balances by selecting either the In Use (for Detailed) or Non-zero (for Summary) option. To do this, here's how:
Once you're done, you can memorize the reports if you want the same settings of the customized data to be available for future use. Please refer to this article for the complete details: Create, access and modify memorized reports.
Also, to see the complete list of available reports that QBDT offers and how it generates them, I'd recommend checking out this article: Understand reports.
Let me know in the comments if you have other reporting concerns and questions about managing transactions in QBDT. I'll gladly help. Take care, and I wish you continued success, @Robert0618.