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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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Replying to:
ChristieAnn
QuickBooks Team

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Hi there, Robert0618.

 

Thank you for visiting the QuickBooks Community. I'll be sharing details on how reports work in QuickBooks Online. Then, to ensure you'll be able to drop off or remove the zero on the page.

 

QuickBooks Online has the option to customize your reports. Filter them to appear specific accounts or customers, or format the layout so the right data shows up. That said, you use the said feature so you'll be able to set the report to Except zero amount and Show non-zero. This way, the zero's will drop off so your report shows accuracy.

 

Here's how:

 

  1. Click the Reports menu on the left panel.
  2. Choose the particular report in the search bar.
  3. Click the Customize button.
  4. Checkmark the Except zero amount box. Then, choose Non-zero on the Show non-zero or active only drop-down arrow.
  5. Click Run report.

 

However, if you're unable to see the option for Except zero amount and Non-zero on the report you've pulled up, you can remove the Open Balance column on the report. To do this, you can click the small gear icon beside the Export option and uncheck the Open Balance box. Then, click the Run Report button.

 

 

Additionally, you can also export the report to Excel and customize it from there. For further details on how the customizing report works in QuickBooks Online, you may open this article: Customize reports in QuickBooks Online.

 

Lastly, you may refer to this article to see a table list that contains different reports that are available for your version of QuickBooks Online: Reports included in your QuickBooks Online subscription.

 

Please know that you're always welcome to post any questions you have in this space or additional concerns with managing reports in QBO. Have a great day ahead.

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