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MadelynC
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Yes, you can @TSH1960. I’m here to help you with the process.


To do that, you can create a deposit or retainer in QuickBooks Online. This way, you can post those partial payments to your Customer Deposits Liability/Deferred Revenue account.


First, you’ll want to set up a retainer item. I’m glad to show you the steps.

 

  1. Open your QuickBooks account.
  2. Select the Gear icon, then choose Products and Services.
  3. Click New.
  4. Select Service.
  5. Enter a name for the item.
  6. From the Income account dropdown menu, select the said Liability account.
  7. Select Save and close.


Then, follow the remaining instructions presented in this article: Record a retainer or deposit. Just proceed to step 3 until 6.


In case you want to add specific information to your sales forms, you can use this reference: Customize invoices, estimates, and sales receipts in QuickBooks Online. It includes steps to modify the appearance and layout of your forms.


If you have any other concerns or questions about managing your payments, please don’t hold back to drop a comment. I’d be glad to provide you further assistance. Take care always!

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