The template was not created using imported docx.  The template was not created using a 3rd party app. It was created inside of QB, as a modified version of one of the already available QB templates. 

"If you've disabled the feature, you might not be able to see the template on the Custom form styles page anymore."  I'm not sure which feature I would have disabled, which feature you're talking about. But I haven't disabled any features on QB.

All I want to do is get everything to print in black rather than part black part gray.