Thanks for updating this thread, Doug.
I'm joining this conversation to share some insights about the bill expense concern.
It looks like you have QuickBooks Essentials based on the screenshot you attached. Please know that the billable expense feature is available in QuickBooks Online Plus and Advanced subscriptions.
In that case, if you want to use that feature, you can upgrade your current service. All you need to do is click the Upgrade button you see on the Expense settings. Check out the available pricing plans to see which subscription level is right for you.
You can also use these steps to upgrade your plan:
- Sign in to QuickBooks Online as a primary or company admin.
- Select Settings ⚙ and then Account and settings.
- Choose the Billing & Subscription tab.
- Make sure your payment info is up-to-date.
- In the QuickBooks Online section, select Upgrade your plan.
- Review the available plans and then select Choose plan.
- Follow the on-screen steps to upgrade your plan.
See the following links to learn more about managing your subscription in QuickBooks Online:
Visit the QuickBooks Community anytime if you have further questions about the billable expense feature. I'll be right here to help you out.
