Thanks for getting back to us, @MrsCrawdaddy. 

Let's make sure you have the access to perform these steps in QuickBooks Desktop. Please take note that only master admin can create and grant permission to your company file.

I'd recommend reaching out to them so they can set your role and provide you access. This way, you can update the program and fix the error in the Excel report. 

To get more info about managing roles, check out this article: Create and manage users and roles in QuickBooks Desktop Enterprise.

Moreover, admins can set data-level permissions in QBDT. This will help them provide specific access to different areas in QuickBooks.

Don't hesitate to tag my name in the comment section below if you have other concerns or questions. I'm always ready to help.