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SophiaAnnL
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Updating and repairing the Adobe Reader can fix this issue, robert5.

 

You can visit the Adobe website for the detailed instructions to update the reader.

 

Then, follow these steps to repair it:

  1. Close all open web browser windows.
  2. Click Start on the lower left-hand corner of your screen.
  3. Type Control Panel, and then press Enter.
  4. Click Programs and Features.
  5. Select Adobe or Adobe Reader, and then click Uninstall/Change.
  6. In the Setup dialog box, click Next.
  7. Select RepairNext, and then Install.
  8. Click Finish when the repair is complete.
  9. Restart your PC, log back in to QBO, and then try to print the reconciliation pages again.

If the same thing happens, please contact us. We can check what's causing this and make sure the issue gets resolved right away. To get our phone number, click the Help (question mark) icon in the upper right-hand corner of your QBO Dashboard. Then, click the Contact us button.

 

Don't hesitate to let me know if you need anything else.

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