Thanks for sharing your situation on this thread, Jennut77.

Let me share some additional information about the reports.

The Profit and Loss report will display your income, expenses, and net income (profit or loss). While the Balance Sheet shows what you own (assets), what you owe (liabilities), and what you invested (equity).

You'll want to check your accounting method if you're running the Cash or Accrual method. If you're using the Desktop version of QuickBooks, the option is available under Dates beside Report Basis. For QuickBooks Online, please check out this article: Choose between cash and accrual accounting methods in QuickBooks Online.

• Cash Basis: Only if paid, and Income for that date of payment and not the date of the invoice.
• Accrual Basis: Display as income for the date on the invoice, even if you Never get paid.

In case of a possible data damage, you can follow the solutions in this article to fix the report in QuickBooks Desktop: Fix data damage on your QuickBooks Desktop company file.

For the Online version, you can perform a browser troubleshooting. The instructions are included in this link: Troubleshooting browser problems.

Please let me know if you have any additional questions or need help with other concerns. I'll be around to give the solutions. Stay safe!