Hi @Archie_B  Thanks for the reply I am not sure about what access issue you are talking about in the thread. Did you see the name of the article and  and were able to read the discussion thread.

QBO Team please ,

i am asking about the case # 1577883369.

1) I called you regarding the bug in the Sales reports

 End  i SHOWED the issue to your Agent during the screens haring session

He could not find a solution (for about 1 hour - i waited on phone) for me and registered the case more than 1 week ago. And promised  to call back asap. And it should have this case # 1577883369 in your ticket system

2) I posted the issue in on this forum

3) I contacted Hector Garcia on his Youtube channel and he CONFIRMED that this is the BUG of your system

4) I sent FEEDBACK to your development team

NO RESPONSE

What should i do next to get attention of your development team to this rude and obvious system error/bug in your system&

What i received for this time -jJust generic answers about nothing

It seems like you are trying to avoid the question and instead of fixing the bug OR just give me (as your customer) a step by step solution how to deal in the situation  i described  - you just ignore me or give me fully unrelated answers

It seems like you are tying to make some vision that your team is responsible

One more time- I am asking about The Bug in Sales report.

The case # is  1577883369

Also described in the details in the thread

You agents PROMISED to contact me when they can find solution. How much time do you need? Months or Years to fix the BUG? 

It is a bug not my wishes or preferences.

And i can show Reports and Dashboards with such bugs to my investors and owners

PLESE fix it. Do you care about your customers.?