You've reached the right place for help, Grovegal.
It's our goal to make those recurring transactions to be recognized by the system. To achieve this, let's go ahead and use the Rebuild Data Tool. This automatically fixes company file data issues.
Here's how:
- Go to the File menu, then hover over Utilities and select Rebuild Data.
- On the QuickBooks Information window, select OK. Follow the onscreen steps to save a backup.
- Let the tool repair your file. It may take some time. QuickBooks may seem stuck, but as long as you can move your mouse, the tool is working.
- When the tool finishes, select OK.
- Go to the File menu. Then hover over Utilities and select Verify Data.
- Let the tool check your file for data issues.
If QuickBooks doesn't find any problems, select OK. You can keep using your company file. You don't have any data damage. If QuickBooks finds an issue with your company file, select Rebuild Now.
Read through this article for additional troubleshooting options in resolving data damage: Fix data damage on your QuickBooks Desktop company file
In case you encounter data damage errors, you can have this article for steps on how to fix specific data damage in QBDT: Top data damage errors in QuickBooks Desktop.
Let me know in the comment section how the action goes. Thanks for your patience as we work for a fix. Keep safe!.
