Thanks for bringing this one to our attention, hemdave.
I've checked here on our end and there's an ongoing issue where invoice reminders being sent when status is Off then suddenly turns ON. Rest assured, our engineers are working together for the permanent fix of this issue.
In this case, it would be best to contact our Customer Support Team. They'll add you to the list of affected users and send you an email notification once there's an update of this issue. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one. Here's how:
- Click Help in the upper-right corner and select Contact Us.
- Enter the details of your concern and click Let's talk.
- Select how you want to reach them (phone or chat).
- Enter the necessary details to complete your request.
Feel free to browse this link here if you need help with other tasks with managing your bank feeds and reconciling accounts. It'll route you to our general bank topics with articles.
The Community always has your back, and I'm just a post away should you ever need anything. Just leave a comment below and I'll get back to you. Take care always.
