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BLACK FRIDAY SALE 70% OFF QuickBooks for 3 months* Ends 11/30
Buy nowHello, jose42h.
Thank you for reaching out to the Community. Let's perform some troubleshooting steps to resolve your concern. To start, I'd suggest updating QuickBooks to the latest release. By doing so, it keeps the software up-to-date to ensure you have the latest features and fixes.
Then, let's review your settings and filter preferences. These may be blocking your emails from QuickBooks on accident.
To further isolate this issue, we can also send emails using a sample company file to check if it's doing the same thing.
If none of these fixes the problem, I'd recommend reaching out to our QuickBooks Support Team. They can take a closer look at your situation and investigate this further. It'll also allow them to submit a ticket to our engineering team to alert them about the issue if necessary.
Here's how:
We are always here to help you if you have other concerns. Keep safe always.