Thanks for visiting us here in the Community @tgrace_99-yahoo-. I’ve come to provide a solution for tracking sales receipts via a credit card account.
In this case, you'll have to manually record sales receipts. The first thing to do is to delete the sales receipts from QBO.
Here’s how:
- Go to Sales receipt and click All Sales.
- Find the Sales Receipt you want to delete.
- Click the dropdown arrow below Action
- Lastly, click Delete.
To record sales, let’s create a bank deposit. This way, you’ll be able to track them in your books.
- Select + New.
- Choose bank deposit.
- From the Account ▼ dropdown, choose the affected account.
- Enter the exact amount.
- Select Save and close or Save and new.
You can also use this link if you need to combine multiple transactions.
Lastly, let’s record payment by heading + New icon.
- Click the Received Payment icon on the +New icon.
- Select Customer’s name from the dropdown.
- Click the check box for the invoice.
- Record how the customer paid from the Payment method and choose credit card.
- Once done, click Save and Close.
For your reference, utilize this article for recording invoice payments in QuickBooks Online.
Additionally, I have this helpful link for your future reference:
You can always ask follow-up questions. We'll be there to help you every step of the way.
