I understand the importance of seamlessly running your business, @jdr89.

I appreciate you for going through the troubleshooting steps shared by my colleagues above. 

I want to make sure you get the help available so this gets taken care of right away. I recommend contacting our support team. This way, they can add you to the list of affected users and notify you via email once this gets resolved. Rest assured our engineering team is working around the clock to fix this issue as soon as possible. 

You can refer to the steps shared by my colleague Mark_R above on how to contact them. Please ensure to check their support hours to know when agents are available. 

In the meantime, you can follow the workaround provided by my colleague MichelleBh above to get around the issue. 

Once everything is set, you might want to check out this link that can guide you on how to match your accounts efficiently: Reconcile an account in QuickBooks Online.

Please bear with us as we're working to fix this. If you have any additional concerns about your QuickBooks account, you can always add them in your reply. I'll be around to back you up. Keep safe!