Let's get the Journal Entry (JE) top-line issue fix in QuickBooks, rvnanny.
I can give you a workaround to fix your JE lines concern in QuickBooks Online. This way, you can save the transactions seamlessly.
We're currently investigating the JE top-line issue that you've encountered. Our engineers are already working toward correcting the problem as soon as possible. Along with that, I'd suggest reaching our QuickBooks support to add you to the list of affected users. Rest assured that once the fixed, QuickBooks will notify you by email.
To contact our support, please follow the steps provided by Mark above. Ensure to call them within business hours for a swift response.
As a workaround, I'd recommend saving the JE and other forms before deleting the line items no longer needed. Then, re-open the template and click off the line items. Check that there are no active edit boxes before clicking on the trashcan. This way, it will only delete the row for which you clicked on the trashcan.
Further, check out these articles below on how to reverse and import JE in QuickBooks:
Stop by again if you have any other questions or concerns about JE on QuickBooks. I'm always there to help. Take care of yourself, rvnanny.
