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Buy nowThanks for sharing your detailed concern in the Community, @alchuikov. I’m here to help and impart some information about handling advance payments in QuickBooks.
The sales form you used for advance payments is correct. However, QuickBooks Online offers a specific way to handle prepayments, so your reports are accurate and balanced.
You can set up a deposit or retainer. This option is treated as a liability to show that the amount you’re holding won’t belong to you until it's used to pay for services.
Before you create a retainer item, you need to make a liability account first to track the amount of the retainers you receive from your customers.
Here’s how:
Once done, you can now create an item in the program. I’m glad to show you the steps.
For the rest of the steps, check out this article: Record a retainer or deposit. Just proceed to Step 3-6.
You can also read this reference for more information on how to handle advance payments: Accepting advance payments.
I’ve added this link that contains topics about managing payments: Process customer payments with QuickBooks. I'm sure you'll find it helpful.
Don’t hold back to drop a comment below if you have any other questions or concerns about sales forms and reports. I’ll be here. Have a good day and always take care!