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Adrian_A
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Welcome to the Community, EricB.

 

You may be experiencing browser-related issues thus don't have the Delete option. Therefore, running some troubleshooting steps helps eliminate this possibility.

 

To start with, try deleting an invoice on an incognito window. It is the safest place to isolate browser-related issues. You can use these keyboard keys to open one:

 

  • For Google Chrome: Ctrl Shift N
  • For Mozilla Firefox: Ctrl Shift P
  • For Microsoft Edge: Ctrl Shift P
  • For Safari: Command Shift N

 

If you're able to delete an invoice, you can go back to a regular browser and clear its cache. A piled of cache causes an unexpected error on the opened pages.

 

You can also use a different browser like Microsoft Edge, Google Chrome, Safari, or Mozilla Firefox.

 

Feel free to pin this article to record customer payments:

 

Please know that I'm just around whenever you have other QuickBooks concerns. Keep safe, EricB.

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