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Replying to:
JasroV
QuickBooks Team

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Nice to have you joined this thread everyone, @Leigh19, @lisayjones, and @djamai.

 

I recognize the importance of printing your 1099s in QuickBooks Desktop (QBDT). I've got a couple of steps that we can perform to isolate this issue so you can print your 1099s seamlessly. 

 

Before we begin, there are a few things you must keep in mind:

 

  • Multi-user mode- All additional users must be logged off, then the QuickBooks Admin can log in and update QuickBooks, then close and restart. If other users are logged in during this process, those files won’t update.
  • If you’re using a hosted network or have a hosting service, you may need to reach out to them to confirm the latest updates have been pushed.
  • If you have an anti-virus/firewall installed, you may need to adjust your settings or reboot in safe mode to allow the updates. 
  • If you have a slow internet connection or have a lot of other things using the connection that can slow down the download of the update, don’t close your QuickBooks. 

 

Since there are no new downloads in the Critical Fixes section, I recommend enabling the Reset Updates option. This fixes issues related to any critical update.

 

Enabling the Reset option is critical if you've recently run updates in your QuickBooks Desktop (QBDT). I'll show you how.

 

  1. Go to the Help menu and click Update QuickBooks Desktop.
  2. Select the Options tab and click Mark All, then Save.
  3. From the Update Now tab, make sure Critical Fixes is checked.
  4. Put a checkmark on the box inside Reset Update, then click Get Updates2.PNG
  5. When the update finishes, close and reopen QuickBooks Desktop. To install the updates, select Yes.
  6. Restart your computer when the installation finishes. 

 

You can also use this article for more details: Update QuickBooks Desktop to the latest release.

 

I've also added these resources for additional reference about printing your 1099s:

 

 

In case you want to learn how to check the status of your submitted forms, you can refer to this link for the complete steps: Check e-file or e-pay status in QuickBooks Desktop Payroll Enhanced.

 

I'll be around if you have any other questions about printing your 1099s or about QBDT. The Community is always open to assist you. Keep safe everyone!

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