Hi, @Aholden18. Thank you for taking your time sharing your concern with us in the Community.

I see that you may need to discuss this further with our live support team since you've performed the troubleshooting steps given by my previous colleagues. 

I'd recommend speaking with our technical support team to assist you through live chat or call. You may also do a screen share session to check further with the report setup.

Moreover, you can check this article just in case you want to track and manage your reports to the next level: Create, access and modify memorized reports.

Leave a comment below if you have any other questions. I'm a post away to help. Take care.