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Jen_D
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Thanks for updating this thread ans sharing us your insights, John.

 

We wanted to make sure this reporting concern is addressed so you get the accurate representation of your data in QuickBooks. Every version of QuickBooks Desktop follows a specific system requirements to ensure the program processes are stable. See the system requirements for QuickBooks Desktop 2021.

 

If the issue persists even after complying to the system requirements, I'd recommend that you work with our Technical Support Team. Our representatives will check your company file and identify what's causing this behavior. 

 

To get our Support, follow the steps below:

 

  1. Open QuickBooks and click the Help menu.
  2. Select QuickBooks Desktop Help.
  3. On the pop-up screen select Contact us.
  4. Click the Search for Something else button then type your concern in the Ask us anything box.
  5. Press Search then scroll down to get your contact options.

 

Let me know how it goes. I'll be right here if you need anything else with your transaction and payroll reports. I want to make sure this is taken care of. Have a good one!

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