I appreciate you jumping to the thread, @tzall. I'll make sure to addressed your concern for today.
I've tried opening the articles above and it works well here on my end. I suggest you try to perform some basic browser troubleshooting that will help your browser work better and faster. Cookies and caches might block you from opening the article.
You can follow the process below:
- Restart your browser.
- Log in to your account and try to open the articles in an incognito or private browser. You can use these keyboard shortcuts to launch a new private window:
Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Safari: press Command + Shift + N
- If it works on the private browser, you can go back to the regular browser and clear your browser's cache. From there, try to view again the articles.
I've also added this article to watch some helpful videos in getting started with QuickBooks Online.
Feel free to post a reply if you need any further assistance in navigating to QuickBooks Online. I'll be glad to assist you. Have a wonderful day!
