I recognize how convenient it is for users to have different messaging options within the program. We hear your sentiments and appreciate you for joining this thread, Shayeny.
At the moment, we can’t provide you an exact update as to when this feature be added to QuickBooks Online (QBO). You can use the Feedback option mentioned above to send this idea directly to our management and engineering teams. This way, they could take action to help improve your experience.
Please know that QuickBooks always considers product suggestions based on the number of requests. So the more users want this feature, the big chances it'll be part of future enhancements.
Here’s how to submit one:
- Go to the Gear icon, then select Feedback.
- Enter your suggestions, then select Next.
- You'll be provided a list of suggested Help articles related to your comment. You can select Skip and send messages.
- From the drop-down, choose the appropriate category, then press Send message.
You can track feature requests through the QuickBooks Online Feature Requests website.
I’ve added this website to keep you updated on what’s new in QBO: QuickBooks Blog. This is where we posted the latest news, improved features, and other innovations.
Don’t hold back to drop a comment below if you have any other questions or concerns in managing your sales forms. The Community is always here to assist you.
