WE ARE NOT TALKING ABOUT ADVANCED ACCOUNTS. The issue here is that Basic and Plus accounts used to be able to generate pie charts, and now they can't anymore.

Everyone in this discussion has a Basic or Plus account, and we have all been able to use those accounts in the past to generate pie charts. Did QuickBooks remove one of the most useful features of our accounts, fail to inform us, and then continue to charge us the same amount of money?

I spent an hour the other day trying to get a straight answer from your Help department about why I was no longer able to generate pie charts with our Plus account. Even your own representative had not been informed that there was a change. They could only provide the same unhelpful information about Advanced accounts (not their fault).

Please do not reply with another note about Advanced accounts. We want to know why you removed the pie chart feature from our Basic and Plus accounts.