Good morning - I am very thankful Sabrina from the Accountant Care team was able to spend another 2 hours with me on Friday.  This makes a total of 4 1/2 hours on this issue with IT support. 

For those of you still having issues, you may think you've run all of the updates because the Update Now tab  says Nothing New Downloaded but you need to check the box at the bottom Reset Update.  This prompted updates that I could not see to pop up.  This screen can be deceptive that you are fully up to date when you are not. 

We had several updates that needed to be run and all run individually and required restarts of the computer in order to get them all installed to print the 3 up's.All good now.