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Let me guide you on how to arrange your invoices in alphabetical order, Harry25.
Generally, you have the option to sort your invoices by clicking the arrow button beside the Customer name in QuickBooks Online (QBO). I've attached a screenshot for your visual guide:
Also, after you process a payment from your customer, you'll have to record it in QuickBooks so the invoice will be marked as paid. To know more ways on how to record them, here's an article for you to be guided: Record Invoice Payments In QuickBooks Online.
Once done, QuickBooks downloads the latest bank transactions and tries to match them with what you've already entered in QuickBooks. Review this article for additional information: Categorize And Match Online Bank Transactions In QuickBooks Online.
Fill me in if you have further questions about invoices. The Community is always here anytime.