This is not a real solution, I have tried all sorts of browsers, including incognito and still face the green circle frequently when accessing invoices, customers, reports, expenses, etc...

When is this going to be properly addressed? I am so tired of spending time waiting or reloading or switching between browsers, I am on the verge of switching back to Freshbooks.

I've worked through your technical support for hours, and their solution is the same as yours, which is to say try a different browser, it may work for an hour and then switch to another browser. This is does nothing to actually address the ongoing problem!