Good day, DwhoaTreas.

You can create a Journal Entry to record the payment with the refund. Just a heads up, I'd still recommend reaching out to your accountant so they can guide you on what accounts are best to use.

Here's how to create a Journal Entry:

1. From the + New button, select Journal entry.
2. On the first line, select an account from the Account field. Depending on if you need to debit or credit the account, enter the amount in the correct column.
3. On the next line, select the other account you're moving money to or from.
4. Your Debit and Credit amount should match.
5. Click Save and close.

When you're ready to reconcile the account, you can check this reference: Reconcile an account. This helps to make sure they match your bank and credit card statements. 

There you have it, DwhoaTreas. I'm just around if ever you need help in reconciling the accounts. Keep safe!