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Replying to:
Tori B
QuickBooks Team

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Hello, @buzzcutyardcare

 

Thanks for following the thread and sharing your concerns in the QuickBooks Community. 

 

You'll want to enter the Journal Entry to move the funds from the wrong account to the correct account. If you need further guidance with entering the Journal Entry, I recommend reaching out to your accounting professional. 

 

However, to ensure your Payroll uses the correct account in the future, I've included some steps below to change the account. 

 

  1. Click the Gear Icon then Payroll Settings.
  2. Look for the section titled Bank Accounts.
  3. In the section titled Bank Accounts, hit Edit.
  4. Tap on Update.
  5. Select Add new bank account.
  6. If you bank with one of the eight banks listed, choose the bank and enter your online banking user ID and password. Otherwise, search your bank name or select Enter bank info manually. Enter your routing and account number, then click Save.
  7. Click on Accept and Submit.

 

If you cannot change your bank account in QuickBooks Online, we need to complete your bank account change for you. To do this: 

 

  1. Complete the QuickBooks Bank Account Change form.
  2. Upload your completed bank account change form. Your request should be completed the same day if you send it to us by 3:00 PM PT. Any requests sent after are processed the next business day.

 

For additional details about changing your Payroll bank account, check out Change your payroll bank account in QuickBooks

 

If you continue to have issues with changing the account, please know that you can reach out to our Payroll Support Team. Our payroll agents can review your account in a secure environment and change it for you. 

 

Don't hesitate to let me know if you have any questions or concerns. I'm always here to lend a hand, buzzcutyardcare. Take care! 

 

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