Hi:

My bank balance has been incorrect since December 2019. I never knew why and when I contact QB, they couldn't figure it out either. I finally found a journal entry from 12/27/2019. The account says Reconciliation Discrepancies-1. The amount is $565,298.05. If I delete the journal entry, my balance is correct.

I don't remember creating this journal entry. Is it possible that it was auto-generated? If so, why?