Hello, shej.
Let me share a solution to help you fix the customer quickreport to display the transactions.
If you have set the Dates and customized the report, but still have missing transactions, it might be that there is data damage in the file. We can perform the Verify and Rebuild Data. This helps to identify the most commonly known data issues resolves them.
To Verify Data, here's how:
- Go to Window > Close All.
- From the File menu, select Utilities.
- Click Verify Data.
To Rebuild Data, you can follow these steps:
- Go through steps 1-2 from above.
- Choose Rebuild Data.
- Click OK when receiving a message to backup your company file.
- Hit OK when you get another message stating Rebuild has completed.
For reference, you can check out this article: Verify and Rebuild Data in QuickBooks Desktop.
Once done, try to open the customer quickreport and check to see if the transactions are showing up.
To learn more about the different reports in QuickBooks Desktop and how you can customize them, please check out these guides:
Please keep me posted on how things go after doing the steps above. I'll get back to this thread and help you out again. Take care!
