Hello, LINDSAY1518.
Let's open the invoices and go to the Customize Data Layout button and uncheck the Balance due to zero balance when you print it.
- Open the invoice of the customer.
- Under the Formatting tab.
- Press Customize Data Layout.
- Select the Footer tab and uncheck the box next to Balance Due.
- Tap OK.
To know more about customization, please check this article: Use and customize form templates.
If the same things happen, you can perform verify rebuild. The tool scan data issues within the file and self-resolves them.
In case you need additional assistance in QuickBooks, please get back on this thread. I'm always here to help. Stay safe!
