Hello, @hl32388.

I can share information on the levels of access you can grant your users. This way, you can let them access the custom reports.

This isn’t the kind of experience I want for you. That's why I'm here to assist you in turning around this experience.

I recognize the convenience of being able to share the reports with a new employee. It is also inconvenient to recreate these reports so that they can access them. No worries, you can submit a feedback request to our product development team. They will evaluate these and pick some of them to include in future updates.  

You'll want to visit our blog to keep up with all our recent events and developments.

When you add users to your account, you can customize their roles and restrict their access to certain tasks. To read more on the different kinds of users available within QuickBooks Online, check out this article. 

If you have other concerns about user access, you can click the Reply button below. I'll be around to help you.