Thank you for joining the thread, @Kari70. I'll be your guide on how to access the View Register on your Chart of Accounts.
This isn't the kind of experience that I'd like you to have while using QuickBooks Online. Don't worry, I'm here to add some insights about the differences between the View Register and Run Reports functions.
One of the possible reasons why you're not able to access the View Register is that you're not the Company Admin. In this case, you'll need to contact the Master Admin so they can add you as a new user.
For more information, you can click this link to learn more about user types and permissions.
Only balance sheet accounts with running balances, such as banks, assets, liabilities, and equities, are shown in the View Register. While you can see the Run Report for income and expense accounts. This option allows you to focus on a specific account.
After that, you'll need to locate the transactions. You can either edit the amount and date or delete them. This will help you configure how to sort and filter transactions in a register.
Once done, you can proceed to correct the beginning balance. It's the amount in the account at the beginning of the period. That being said, you can fix the opening balance by entering the balance of your real-life bank account.
Here are some informative articles that can help you understand more about the COA and Account Register:
Moreover, you'll want to reconcile to see why discrepancies are appearing between the two balances. This is a great way to ensure the accuracy and validity of financial information.
Please update us if you have additional concerns about View register. The Community is always here to provide further help. Have a great day.
