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Replying to:
Rasa-LilaM
QuickBooks Team

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Hello there, mary46.


This isn’t the kind of experience I want you to have when using the desktop program. Let me help ensure the payment terms will show on your invoices.


We’ll have to review how the mentioned feature is set up in your QuickBooks. This will help identify why it’s no longer showing up on the customer’s profile. Performing this process requires us to access your company file.


For security reasons, we’ll have to connect you to our Technical Support Team. They have extra tools to help determine the cause of this unexpected behavior. Once identified, our specialists will walk you through the process of how to apply the permanent solution.


This reference provides more insights about setting up payment terms. From there, you’ll also learn how to add the feature to a vendor’s profile.


Additionally, the links below contain resources that will help you efficiently handle any customer or vendor related-tasks.

 

Don’t hesitate to leave a comment below if you still need help with managing terms. I’ll get back to help and make sure this is taken care of for you. Have a good one.

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