Why doesnt Quickbooks stop hiding behind crappy online software which keeps doing ring of death and only solution is to go in incognito mode in chrome - then this saga of adding customer details on templates (NOT the fob off of 3 custom fields) - didnt have this issue in SAGE ...  

I Run 4 businesses on QB and 2 export and need to make paperwork compliant which could be done with the info in the DB's but you lot cant be bothererd to resolve for many many years ..