Hi there, @pinnport.

I appreciate you performing the steps mentioned above to get this resolve. Allow me to join this conversation and provide you with additional steps to get this issue sorted out.

We can try repairing your QuickBooks to fix program-related issues. 

To do that:

1. Restart your computer to close unnecessary programs interfering with QuickBooks.
2. Back up your QuickBooks company file.
3. Select Start and then Control Panel.
4. Select Programs and Features. If necessary, choose Uninstall a program.
5. Select QuickBooks in the list of programs and choose Uninstall/Change.
6. Select Continue, then Next.
7. Select Repair then Next. Wait for the Repair to complete.
8. Choose Finish. Restart your computer if prompted.

For more information about this process, kindly check out this article: Fix QuickBooks Desktop.

If the problem continues, you can try running the QuickBooks Diagnostic tool which can help fix a damaged file or network. To perform that procedure, please refer to this article: QuickBooks File Doctor - Fix your Damaged Company File or Network.

If the issue persists, I'd suggest reaching out to our Customer Care Team. They have the proper tool like screen-sharing that can help isolate this matter.

To reach them: 

1. In your browser, navigate to https://help.quickbooks.intuit.com/en_US/contact.
2. Choose QuickBooks Desktop.
3. Select the issue or topic.
4. Click the Green Phone button to get the support number.

Please let me know how it goes. I'll be around to help if you need additional assistance. Have a great weekend!