Hello there, @beachtimelandscaping.

Thank you for reaching out here in the Community. Let me help you with your concern about importing invoices into QuickBooks Online (QBO).

This could be a browser related issue. Cache stored on the computer can cause unexpected behavior in the application. I suggest performing some basic browser troubleshooting steps to isolate this matter.

Here are the keyboard shortcuts to open a private browser:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Microsoft Edge: press Ctrl + Shift + P
• Safari: press Command + Shift +N

If it works, kindly proceed with clearing your cache. This helps improve the performance of the application.

If the issue persists, you can refer to this article for the supported browsers while using QBO.

You can also connect your QBO account to QuickBooks Payments to receive payments from customers via online: Connect your QuickBooks Payments account to QuickBooks Online.

Just leave a comment below if you need further assistance with managing your invoice. Have a great day!