Let me help you get around your concern, Userinfo4.
If you have the QuickBooks Simple Start version, the Transaction Detail by Account report is unavailable. You'll want to run a quick report for each expense account instead. Let me show you:
- Click Accounting.
- Go to the Chart of Accounts tab.
- Select an expense account, then click Run report.
You can change the Report period to show the last month's data. Also, you can customize the report to help you focus on the details that matter to you.
However, if you're using the Essential, Plus, or Advanced version and unable to see the report, you may be experiencing some browser hiccups. We'll perform the basic troubleshooting to fix this. Let's start with logging into your account through a private browser. It's the best place to isolate web issues. These are the shortcut keys:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
If you can view the report successfully using the private browsing session, go back to your regular browser and clear its cache to refresh the program.
You can also use a different browser to narrow down the issue.
Feel free to click the Reply button below if you need more help. We'll get back to this thread as soon as we can. Take care!
