Hello there, dendoa.
I'd like to share what I know about Open Sales Order Report in QuickBooks Desktop.
Upon converting the sales order to an invoice, you'll have two options; the Create invoice for all sales order(s) and Create invoice for selected items.
If you choose to Create invoice for all sales, it'll automatically convert all items and closed the entire Sales order. As a result, they'll no longer show in the Open Sales Order report. If you intend to do it partially, make to use the option Create invoice for selected items.
You can check the transactions if they don't have the Invoiced In Full status.
Like this:
- Go to Customers menu, then Customer Center.
- Select Transactions tab.
- Choose Sales Orders.
- In the Date field, pick All.
- Select the missing sales orders, then verify if they have the INVOICED IN FULL status.
I've also added this article learn more about reports in QuickBooks Desktop: Understand reports
You may check out this link if you'd like to personalize your own report: Customize customer, job, and sales reports in QuickBooks Desktop.
Let us know if you still have other concerns about the Open Sales Order report. We'll be here to help. Have a wonderful day.
