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Replying to:
SashaMC
Moderator

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Hey Nancy Clary,

 

Thank you for reaching back out! I double-checked, and there isn't an option to change that mapping once QuickBooks created it. To get a better understanding of Clearing Accounts, I encourage you to review this article. However, I advise contacting Payroll Support directly to have them review the mapping on our end. Here's how: 

 

  • Go to the Help menu.
  • Hit the Contact Us button
  • Enter a brief description of the problem.
  • Select "Let's Talk"
  • Pick the "Get a call" option to connect with us.

 

Let me know if you were able to get through. If you have any more questions, please don't hesitate to let me know. I will be around. Take care for now.

 

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