Hi there, @Theophilus20. I'm here with some information regarding this email preferences in QuickBooks Desktop.
If you want to use the QuickBooks E-mail service, you'll need to have an active subscription to any of the following:
- QuickBooks Connect
- Intuit Data Protect
- QuickBooks Attached Documents
- Intuit Commissions Manager QuickBooks Time and Billing Manager.
You can follow the steps below to check for a valid subscription:
- Go to the Edit menu and choose Preferences.
- Select Send Forms.
- Choose My Preferences.
- Click Check for valid subscriptions.
- Enter your Intuit account that you have associated with your subscription.
- Click Check Now.
Alternatively, if you have Outlook or a webmail service such as Gmail, Yahoo, or others, you can use the Webmail service in QuickBooks.
I'm also linking these resources that will help you in fixing issues when sending forms:
The Community will always have your back if you need further assistance with sending transactions in QBDT. We're always happy to help.
