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Rose-A
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Good day, TC80. Let's get this sorted out.

 

As referenced by my peers above, you can undo the Intuit payment and match it to your invoice payment or  exclude duplicate transactions. Here's how to undo a transaction:

 

  1. From the Banking page, go to the Categorized tab.
  2. Find the Intuit payment from there and click Undo.
  3. Hit OK.

 

Once done, you can match the payments by following the steps in this article: Categorize and match online bank transactions in QuickBooks Online.

 

Additionally, I recommend customizing your profit and loss report to get the specific details you need. You can also memorize it to save its current customization settings. It serves as your record and helps you quickly access it for future use.

 

Should you need additional help, please let me know. I want to make sure your financial report is accurate. Have a good one!

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