Re: QuickBooks Online Sales

** Update ** when I logged in this morning, the Open Balance was $0.00 -- no idea why, but glad it is resolved.

In Sales > Customers > (Customer Name), I have a Customer that has a negative number at the top of the page (-$142.50 OPEN). The Customer has paid every invoice, it seems this number should be zero.

-$142.50 OPEN

$0.00 OVERDUE

Below that area, I can see a list of transactions, with each invoice showing a corresponding payment. The customer's balance should be zero ... how do I fix the incorrect balance?