Hi there, @Skeptic.

I'm here to add some information with your concern.

I checked for any reported issues on our end, but found none. If you're having difficulties with some other version of QuickBooks Desktop, you can follow the steps provided by my colleague @Angelyn_T  for reaching our Customer Support.

You'll want to check out this reference that you can read to help you through the reporting process in QuickBooks: Setting up report preferences

Fill me in if you have some questions with QuickBooks. I'm always right here to assist you further.