The thing is that the recent update ERASED ALL MY CUSTOM REPORTS that I created, as volunteer with very limited time for our non-profit, over the last 1 year. I am not talking about basic or favorite of basic reports either.

This the second 2 in last year that I've used QB that they have done a MAJOR UPDATE WITHOUT WARNING that caused major issues with function and ability to use efficiently!!  We may have to look at alternatives for accounting if QB will, without warning will get rid of lots of work, unless they provide a way to retrieve ALL my lost work. In other words, how do I get back all custom reports?