Hi paulah,

clearing browser does nothing on this issue as I'm sure you've found, the only thing I found to fix it (on QB Online) was someone finally suggested to make any alterations to the invoice name if needed (these were the ones that didn't show the name for me), save it, then from the drop down list beside 'print', select 'copy' the invoice. On the copy, in my cases, the name then showed. You then delete the original and carry on as normal.

Hope this helps.