"I know how convenient it is for your business to keep the Save and new option when creating a new transaction. "

that's not what anyone on this thread is asking.   we're asking for it to default to 'save & close', as it always has until recently.

Please stop suggesting feedback submissions.   Instead as the Intuit Employee,  call people within Quickbooks / Intuit & find out what is causing this problem...  and then report back to us and tell us whether or not the company is going to fix it.  DO THE WORK &  FIND THE ANSWER... THEN REPORT BACK TO US.  PLEASE DON'T ASK US, THE CUSTOMERS, TO DO YOUR JOB